Privacy Policy
Summary
Southern Metal Brokers, LLC collects information that you provide and information created when you use our site and services. We use it to provide quotes, schedule projects, improve services, and market relevant offers. You can opt out of marketing at any time.
Scope
This policy covers smbrokers.org and related pages, forms, funnels, and communications that we control. It does not cover third party sites that we link to.
Data we collect
- Information you provide: name, email, phone, address, project details, survey answers, files, and messages.
- Transactional: quotes, orders, deposits, change orders, invoices, and customer support history.
- Device and usage: IP address, device and browser type, pages viewed, clicks, referral URLs, time on page, and similar diagnostics.
- Cookies and similar technologies: cookies, pixels, tags, and local storage used for analytics and advertising.
How we use data
- Provide quotes, designs, and project coordination.
- Respond to questions and deliver customer support.
- Send transactional notices about orders, scheduling, and appointments.
- Send marketing emails or texts with your consent. You can unsubscribe at any time.
- Improve our website, ads, and customer experience.
- Detect, prevent, and address fraud, abuse, or security issues.
Where required, legal bases include consent, performance of a contract, legitimate interests, and compliance with legal obligations.
SMS privacy and support
No sale or sharing of mobile opt in data for marketing: Southern Metal Brokers, LLC does not sell, rent, or share your mobile opt in data or consent with third parties for their own marketing purposes.
Opt out: You can opt out of SMS at any time by texting STOP. You will receive a one time confirmation text.
Support: For help, text HELP or contact us at [email protected] or 806-782-3946.
Message frequency: varies. Message and data rates may apply. Consent is not a condition of purchase. We may use an automated system to deliver messages. Carriers are not liable for delayed or undelivered messages.
Advertising and analytics
We may use analytics and advertising platforms that place cookies or pixels to measure performance and show relevant ads. These platforms may collect or receive information from our site and other sites and use that information to provide measurement services and targeted ads. You can opt out of certain interest based advertising through your device settings or industry pages such as the DAA and NAI.
Your privacy rights
- Request access to, correction of, or deletion of your information.
- Opt out of marketing emails and texts at any time.
- Depending on your location, you may have additional rights such as the right to know, delete, correct, opt out of targeted ads, or limit certain uses of sensitive data. We do not sell personal information as defined by state law.
To make a request, email [email protected]. We will verify your identity before acting on requests.
Security
We use administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is fully secure.
Data retention
We keep information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
Children
Our site is not intended for children under 13. We do not knowingly collect information from children under 13.
International
If you access our site from outside the United States, you consent to processing and storage in the United States, which may have different data protection rules.
Changes to this policy
We may update this policy. We will post the updated version with a new effective date.
Contact
Southern Metal Brokers, LLC
1386 Springfield St - Artesia, NM 88210
Email: [email protected]
Phone: 806-782-3946